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Refunds and wrong charges

When a payment can be refunded, and what to do about a charge that looks wrong.

Updated

Refunds

Payments are not refundable, except where the law requires a refund or where Little Worker agrees in writing.

  • Canceling stops future charges. You keep your subscription until the end of the billing period you paid for.
  • Deleting your account ends any paid subscription at once. Unused balance is not refunded.

What can be charged

  • Your subscription, once a month, until you cancel.
  • More Room This Month, only when you add it yourself.

Little Worker never charges your payment method for balance on its own, and nothing is charged on top of these without your permission.

A charge looks wrong

  1. Check Settings > Subscription > Billing history in the web app for the date and amount.
  2. Email support@thelittleworker.com within 30 days of the charge.
  3. Include the email address you sign in with, the date and amount of the charge, and what looks wrong.

Never send a password or a payment card number. Support never asks for them.

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